Design Thinking: Crafting Change One Story at a Time

Arne van Oosterom
3 min readDec 13, 2023

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Imagine sitting down with a good friend, sharing stories over a cup of coffee. That’s the essence of design thinking intertwined with storytelling. It’s a conversation, a shared experience, as natural and essential as breathing. In my journey through the world of design thinking, I’ve realized that stories aren’t just a part of the process; they are the process.

Stories: The Heartbeat of Design Thinking

Design thinking is like gathering around a campfire, sharing tales that resonate with our deepest human experiences. It’s not about big, fancy words or complex theories. It’s about real stories from real people. These stories are the compass that guides every step of the design thinking journey. Without them, we’re like sailors without a star to navigate by.

Empathy: Walking in Their Shoes

When we dive into design thinking, it’s like stepping into a storybook. Each person we design for has their unique story. Our job? To listen, to truly hear what they’re saying, and to understand the chapters of their lives. This empathy is the cornerstone of design thinking. It’s not just feeling sorry for someone; it’s about understanding their joys, struggles, and dreams. It’s about seeing the world through their eyes.

Ideas: From Stories to Solutions

Every great idea starts with a story. In design thinking, we use these stories to spark ideas, like turning the pages of a book to see what happens next. We don’t just pull ideas out of thin air. We craft them from the real, lived experiences of the people we’re designing for. It’s a bit like being a detective, piecing together clues from their stories to solve the mystery of what they really need.

Collaboration: Sharing the Pen

Design thinking is a team sport. It’s about bringing people together to write a story that no one could write alone. We all have different perspectives, like different genres in a library. When we combine these perspectives, the story becomes richer, fuller, and more surprising. It’s not about one person being the hero; it’s about creating a story where everyone has a part to play.

Communication: Telling the Tale

A good story is meant to be shared. In design thinking, we take our ideas and turn them into stories that everyone can understand. Whether it’s explaining a new concept to a colleague or pitching a project to a client, it’s all about storytelling. We’re not just sharing information; we’re sharing a vision, a dream of what could be.

In Conclusion: Keep the Stories Coming

So, there you have it. Design thinking and storytelling, they go together like a warm fire on a cold night. As we journey through the world of design thinking, let’s not forget the power of a simple, heartfelt story. It’s through these stories that we connect, create, and change the world, one design at a time. Let’s keep sharing our stories, because that’s where the magic happens.

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Arne van Oosterom
Arne van Oosterom

Written by Arne van Oosterom

Podcaster, Founder Future Skills Academy, Blue Sky Republic, Creative Leadership Coach, Founder DesignThinkers Academy and Group

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